Privacy Policy

Last updated: March 1, 2023

Introduction

Phixton® Flashlight (“Phixton“, “we“, “our“, or “us“) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how Phixton collects, uses, and shares information, including Personal Information, in connection with your access to and use of phixton.shop (the “Website“), and any Phixton product, service, content, feature, technology, or functionality offered by Phixton in connection with the Website (collectively with the Website, the “Services“).

Please read this Privacy Policy carefully. By visiting the Website or using any of the Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of the Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.

Information We Collect

Personal Information. We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information“). Personal Information includes but is not limited to:

Contact data: Such as your first and last name, email address, phone number, postal address, and other contact or identifying information that you choose to provide to us or that we may obtain about you.
Registration data: Information you provide when you create an account, make a purchase, or register for the Services, such as your name, email address, telephone number, address, username and password.
Transaction data: Information about your transactions with or relating to us, such as your purchases, inquiries, customer accounts, credit card information, and billing and delivery details.
Correspondence: Information you provide when you contact us with questions, feedback, claims, or other requests, such as the content of your messages or attachments.
Social media: Information from third party social networking sites, such as your name, username, likes, comments, shares, and profile pictures.
User content: Information you post on the Services, such as product reviews, photos, comments, or other information you provide to us or post.
Sweepstakes or contests: Personal Information you provide for any sweepstakes or contests offered through the Services.
Surveys: Your responses to any surveys or questionnaires.
Service usage data: Device identifier, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, browsing history, and standard web log data and other information.
Marketing data: Your preferences for receiving marketing communications and details about how you engage with our marketing communications.

Sensitive Personal Information. We do not generally collect sensitive personal information through the Services. Sensitive personal information includes personal information relating to confidential medical facts, racial or ethnic origins, political or philosophical beliefs, trade union membership, sex life, sexual orientation, biometric, genetic data, and criminal background. We request that you do not submit any sensitive personal information to us.

Information from Other Sources. We may supplement the Personal Information we collect directly from you with information from third parties or publicly available sources. For example, we may collect Personal Information about you from third parties such as referral sources, marketing partners, social media platforms, and service providers. We use this information to update, expand, and analyze our records, identify potential customers, and prevent and detect fraud. We may combine this information with the Personal Information we have collected about you.

Cookies and Other Tracking Technologies. We may automatically collect information using cookies (small text files containing a string of alphanumeric characters sent to your browser), web beacons, tracking pixels, and other tracking technologies when you interact with the Services. This information facilitates and enhances your use of the Services, such as by remembering your preferences and account settings. The information collected includes browser type, operating system, Internet Protocol (“IP”) address, domain name, link click data, your activities on the Services, and the dates and times of website visits. We may contract with third-party analytics providers to collect this information on our behalf. Analytics providers may combine the information with other information they have independently collected from other websites and/or other online or mobile products and services. Please see our Cookies Policy for more details on the use of cookies and your choices regarding cookies.

How We Use Information

We use Personal Information for the following purposes and as otherwise permitted by applicable law:

Provide, maintain, improve, personalize, and expand the Services.
Understand user needs and interests, customize your browsing experience, and serve personalized content, product offerings and advertising.
Process, fulfill and follow up on orders, payments, returns, exchanges, requests, claims, repairs, provide customer service, and support users.
Communicate with you about the Services, including by sending product, service and new feature announcements, updates, security alerts and support and administrative messages.
Send marketing and promotional communications, in accordance with your marketing preferences.
Process applications and registrations, including for events, webinars, and promotions.
Respond to your emails, submissions, chats, comments, questions and requests, and provide customer service and support.
Monitor and analyze trends, usage, and activities about our Services.
Identify and repair errors in the Services.
Detect and prevent fraud, spam, abuse, security, and technical issues with the Services.
Conduct research, contests, surveys, and promotions.
Maintain legal and regulatory compliance.
Enforce our agreements and policies.
For any other business purpose stated when collecting your Personal Information.

We may aggregate and/or de-identify information collected through the Services so that the information is no longer linked to you or your device (“Aggregate/De-Identified Information“). We may use Aggregate/De-Identified Information for any purpose, including for research, analytics and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, sponsors, event promoters, and/or others.

Sharing Of Information

We disclose your Personal Information for the following business purposes:

Service providers: To service providers, sellers and partners who assist us in operating the Services and our business, such as hosting, delivering and optimizing the Services, payment processing, identifying usage trends, auditing, marketing, product development, content development, email deployment, analytics, customer service, fraud prevention, legal services, tax services, etc.
Affiliates: To our parent companies, subsidiaries and affiliates, to grow, develop, and market our business.
Business transfers: If we sell, merge or transfer any part of Phixton or the Services, we may disclose your Personal Information to a purchaser or prospective purchaser. If so, we will require the purchaser to agree to process Personal Information in a manner consistent with this Privacy Policy.
Legal compliance and security: To comply with legal requirements, enforce our policies, respond to claims, or protect the rights and safety of Phixton, our users, or the public.
Marketing: With your consent, we may send you marketing communications, newsletters, promotional materials or content and other information that may be of interest to you based on your preferences. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or changing your notification settings within your account.
With your consent: We also will share your Personal Information and content with third parties when we have your consent do so.

We do not sell or rent your Personal Information to marketers or third parties. We do not share your Personal Information with third parties for those third parties’ marketing purposes without your consent.

Storage and Security Of Information

We follow generally accepted standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession. However, no security measures can be 100% effective, and we cannot guarantee absolute security of your information. We encourage you to take steps to keep your Personal Information safe, including choosing strong passwords and not providing your passwords to others.

Your Choices And Rights

Marketing Communications. You can opt out of receiving promotional emails from us by following the instructions in those emails. You can also change your email notification settings within your account or contact us to opt out. Even if you opt out of receiving marketing communications, we may still send you important service information related to your account and use of our Services.

Access, Update or Delete Your Information. If you have registered for an account, you can access, update or delete some of your Personal Information directly through your account settings. You may also contact us as indicated below to request access to, correct or delete any Personal Information that you have provided to us. We will respond to requests for access, correction or deletion within a reasonable timeframe. For your protection, we may require that the request be submitted in writing and we may need to verify your identify before implementing your request. Please note that we may be required to retain certain information by law. There may also be residual information that will remain within our databases and other records, which will not be removed.

Cookies and Tracking Technologies. Most browsers let you remove or reject cookies and block tracking technologies. To do so, follow the instructions provided by your browser. If you reject cookies or block tracking technologies, some features of the Services may not work as intended.

Closing Your Account. If you have an account with us, you may close your account by contacting us. We will try to fulfill any requests related to closing your account, such as deleting Personal Information, as soon as reasonably practical after receiving your request.

Email Opt-Out. You can unsubscribe from our marketing communications by clicking the “unsubscribe” link located at the bottom of our e-mails or by changing your communication preferences within your account settings. Customers cannot opt out of receiving transactional emails related to their account, the Services or purchases.

Do Not Track Signals. At this time we do not respond to browser ‘Do Not Track’ signals.

Retention Of Information

We will retain your Personal Information, including following account closure, for as long as necessary to fulfill our legal or regulatory obligations and for our business purposes. We may retain certain data after account closure to comply with legal or regulatory obligations, prevent fraud, resolve disputes, enforce our agreements, assist with investigations, and take other actions permitted or required by applicable laws. If your account is terminated or suspended for any reason, we may permanently delete all information associated with it from our servers.

International Data Transfers

We are based in the United States and have service providers located inside and outside the United States. Therefore, we and our service providers may transfer your Personal Information to, or access it in, jurisdictions that may not provide the same or an adequate level of protection of your Personal Information as your home jurisdiction. We will take steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it.

Children’s Privacy

The Services are not designed for or targeted at children under 16. We do not intentionally or knowingly collect or solicit Personal Information from children under 16. If you are under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Information. If we learn that we have collected Personal Information from an individual under 16 years old, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Information, please contact us.

California Privacy Rights

The California Consumer Privacy Act or “CCPA” requires us to provide California residents with some additional information about how we handle their Personal Information and provide them with additional rights regarding their Personal Information.

Personal Information We Collect and Use: As indicated above, we collect certain categories of Personal Information within the last 12 months, including identifiers, commercial information, Internet or other electronic network activity information, geolocation data, audio/visual information, and inferences from the above categories. We collect and use this information for the purposes indicated above under “How We Use Information.”

Sharing Personal Information: As indicated above, we may share Personal Information with service providers, affiliates, third party marketers, and as legally required or permitted by law.

CCPA Rights: The CCPA provides California residents with the additional rights listed below. These rights are subject to certain conditions and limitations under applicable law.

The right to know what Personal Information we have collected, used, disclosed and sold about you within the past 12 months. You may make a verifiable request for this information twice a year free of charge.
The right to request deletion of Personal Information we have collected from you, subject to certain limitations under applicable law. You may make a verifiable request for deletion twice a year free of charge.
The right to opt-out from the sale of your Personal Information. We do not sell your Personal Information.
The right to non-discrimination if you choose to exercise your privacy rights under the CCPA. We will not discriminate against you if you exercise your privacy rights.

To make a request for the Personal Information we have about you or to delete your Personal Information under the CCPA, please contact us as indicated at the end of this policy and include “California Privacy Request” in the email subject line. We will need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf by providing the agent with written permission to do so and verifying your own identity with us.

Nevada Privacy Rights

The Nevada Revised Statutes Chapter 603A allows Nevada residents to opt-out of the sale of certain types of Personal Information. We do not currently sell Nevada resident Personal Information as sales are defined in NRS 603A.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will post any privacy policy changes on this page and update the “Last Updated” date above. We encourage you to check back occasionally to ensure you understand our current policies. If we make material changes, we will notify you by email or as otherwise required by applicable law. Your continued use of the Services constitutes your acceptance of any changes. The amended Privacy Policy supersedes all previous versions.

How To Contact Us

If you have any questions about this Privacy Policy or the Services, please contact us:

Email: [email protected]

Phone: 1-800-555-1234

Mail: Phixton Flashlights, 123 Main St, Nashville, TN 37217 United States

Complaints

If you have any complaints regarding our compliance with applicable privacy laws, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with applicable law. If you feel we are not in compliance with applicable data protection laws, you may lodge a complaint with your local data protection authority.